Phoenix Ireland

 

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Complaints Procedure
 

How can I make a complaint?

If you are unhappy with the service you have received and would like to make a complaint, there are 3 options available to you.  You can:

  • call our client servicing team on (01) 639 9859

  • e-mail us with details of your complaint to info@pglireland.net

    or

  • write to us at the following address:
Policyholder Relationship Team
Phoenix Ireland
Styne House
Upper Hatch Street
Dublin 2

Please click on the following link to view our complaints procedures.
 
 

Scottish Mutual International Limited is regulated by the Irish Financial Regulator, and Phoenix Life Limited is regulated in the United Kingdom by the Financial Services Authority.