Phoenix Ireland - contact us

This section will help you contact us, if you can’t find the information you’re looking for.

Contact our Customer Services

We're here to help you. If you have any queries, please contact us using details below or alternately please use our enquiry form - click here for details >>..

Address

Phoenix Ireland,
16, Joyce Way,
Park West Business Park,
Dublin 12
Ireland

Customer Contact Desk

Telephone :

01 639 9859

Fax :

01 638 2901

Email:

info@pglireland.net

Lines open 0900hrs - 1700hrs (Monday to Friday)

Please note your query will be forwarded to the relevant department and actioned within the following timescales;

Policy Servicing and Alterations - 5 days
Current and Surrender valuations - 5 days
Domestic Life Claims - 10 days
Proinsure/Select Pension Valuations, Alterations, Premiums and Claims - 10 days

Please note, In order to process an encashment or change of address we do require the original signed requests completed by all policy owners. In some cases, additional information may be required and you will be notified as soon as possible.

Should you require any further information, please do not hesitate to contact us.

Scottish Mutual International Limited is regulated by the Central Bank of Ireland, and Phoenix Life Limited is regulated in the United Kingdom by the Financial Services Authority.